# Alternatives to Gainsight PX

Gainsight PX is a digital product experience platform combining product analytics (event tracking, funnels, retention, segmentation) with in-app guides, NPS/CES surveys, and account-level health scoring. It's purpose-built for B2B SaaS teams and is widely described as Pendo's closest enterprise competitor.

Gainsight PX ranks #9 of 11 in Product analytics, with an Alt Score of 74. It is sold by subscription and available on Web, iOS and Android. 12 of 12 checklist rows are verified against a public source.

Source: https://altcatalog.com/alternatives/gainsight-px/
Category: Product analytics

## Where Gainsight PX stands out

- **Warehouse / BI export** — 5 of 11 apps with a verified answer have this

## Overview

- **Who it's for**: Gainsight PX is aimed at product, growth, and customer-success teams at SaaS companies who need to understand and influence how users adopt their web, iOS, and Android applications.
- **What you get**: The platform combines product analytics (funnels, retention, path analysis, segments/cohorts) with in-app engagement tools (onboarding guides, announcements, an in-app help hub) and closed-loop feedback surveys such as NPS and CES, plus a Product Mapper for tagging application features.
- **How it works**: Teams install a Gainsight PX tracking tag (JavaScript for web, native SDKs for iOS/Android/React Native/Flutter, or a .NET SDK for desktop apps) that sends user, account, and event data to Gainsight PX; a Suggestion Mode in Product Mapper automatically scans the application to propose features and modules for tagging, and the resulting usage data can be periodically exported to an AWS S3 or Google Cloud Storage bucket for downstream analysis.

## Profile

- **Pricing model**: Subscription (verified 2026-07-30)
- **Platforms**: Web, iOS, Android
- **Status**: active (verified 2026-07-30)

## Ranked alternatives

| # | App | Alt Score | Licence | Platforms |
|---|-----|-----------|---------|-----------|
| 1 | [Statsig](https://altcatalog.com/alternatives/statsig.md) | 96 | Proprietary | Web |
| 2 | [Amplitude](https://altcatalog.com/alternatives/amplitude.md) | 93 | Proprietary | Web |
| 3 | [OpenPanel](https://altcatalog.com/alternatives/openpanel.md) | 89 | AGPL-3.0 | Web, iOS, Android |
| 4 | [FullStory](https://altcatalog.com/alternatives/fullstory.md) | 85 | Proprietary | Web, iOS, Android |
| 5 | [Countly](https://altcatalog.com/alternatives/countly.md) | 81 | AGPL-3.0, modified §7 (branding clause) — Countly Lite only | Windows, macOS, Linux, iOS |
| 6 | [LogRocket](https://altcatalog.com/alternatives/logrocket.md) | 81 | Proprietary | Web |
| 7 | [Pendo](https://altcatalog.com/alternatives/pendo.md) | 81 | Proprietary | Web |
| 8 | [Heap](https://altcatalog.com/alternatives/heap.md) | 78 | Proprietary | Web |
| 9 | [Kissmetrics](https://altcatalog.com/alternatives/kissmetrics.md) | 70 | ? | Web, iOS, Android |
| 10 | [Woopra](https://altcatalog.com/alternatives/woopra.md) | 66 | Proprietary | Web |

Alt Score = Verified coverage (90%) + Visibility (10%). See https://altcatalog.com/how-alt-score-works/

## Feature comparison

Legend: Yes / No / Partial / ? (not verified).

| Product analytics checklist | Gainsight PX | Statsig | Amplitude | OpenPanel | FullStory | Countly |
|---|---|---|---|---|---|---|
| Pricing model | Subscription | Usage-based | Freemium | OSS + paid hosting | Freemium | OSS + paid hosting |
| Starts at | ? | $150/mo | ? | $2.50/mo | ? | $175/mo |
| License | ? | Proprietary | Proprietary | AGPL-3.0 | Proprietary | AGPL-3.0, modified §7 (branding clause) — Countly Lite only |
| Platforms | Web, iOS, Android | Web | Web | Web, iOS, Android | Web, iOS, Android | Windows, macOS, Linux, iOS, Android, Web |
| Event tracking | Yes | Yes | Yes | Yes | Yes | Yes |
| Funnels | Yes | Yes | Yes | Yes | Yes | Yes |
| Retention analysis | Yes | Yes | Yes | Yes | Yes | Yes |
| User paths / flows | Yes | Yes | Yes | Yes | Yes | Yes |
| Cohorts & segmentation | Yes | Yes | Yes | Yes | Yes | Yes |
| Session replay | Partial | Yes | Yes | Yes | Yes | No |
| Feature flags / experiments | No | Yes | Yes | Partial | No | Yes |
| Self-hostable | No | Partial | No | Yes | No | Yes |
| Autocapture | Yes | Yes | Yes | Yes | Yes | No |
| Warehouse / BI export | Yes | Yes | Yes | Partial | Yes | Partial |
| Web & mobile SDKs | Yes | Yes | Yes | Yes | Yes | Yes |
| Free tier | No | Yes | Yes | Partial | Yes | Yes |

## Sources

Sources for Gainsight PX. Each alternative is sourced on its own page.

- **Status**: active — <https://support.gainsight.com/PX/Release_Notes/Current_Release_Notes_-_2026/0PX_Release_Notes_Q2_(May,_June,_July)_2026> (verified 2026-07-30)
  - Note: Release notes page lists ongoing feature releases up through the current date.
  - Quote: “Release Date: July 30, 2026 (EU | US)”
- **Pricing model**: Subscription — <https://support.gainsight.com/PX/API_for_Developers/01About/Work_with_Gainsight_PX_Web_SDK> (verified 2026-07-30)
  - Note: Enterprise sales-quoted subscription; no public price list found.
  - Quote: “the PRODUCT-KEY should come from your Gainsight PX subscription”
- **Platforms**: Web, iOS, Android — <https://support.gainsight.com/PX/Mobile/01Getting_Started/Install_Gainsight_PX/01_Install_Gainsight_PX_SDK_for_iOS> (verified 2026-07-30)
  - Note: Web SDK and Android SDK are separately documented at support.gainsight.com. A .NET SDK for 'Desktop' apps also exists (gainsight.com/pricing/: "Support for Web, Mobile & Desktop") but no specific OS (
  - Quote: “The Gainsight PX iOS SDK is a powerful tool that can measure your application's statistics and provide you with powerful insights about your app.”
- **Event tracking**: Yes — <https://support.gainsight.com/PX/API_for_Developers/02Usage_of_Different_APIs/Use_Custom_Event_API> (verified 2026-07-30)
  - Quote: “Gainsight PX Web SDK supports the ability to send custom events via API.”
- **Funnels**: Yes — <https://support.gainsight.com/PX/Analytics/Path_Analysis/Funnels> (verified 2026-07-30)
  - Quote: “Funnel reports help you to create and track specific user journeys through your product.”
- **Retention analysis**: Yes — <https://support.gainsight.com/PX/Analytics/Retention/Retention_Analytics> (verified 2026-07-30)
  - Quote: “Retention Analysis reports help you discover which features drive retention and growth, including the window of time you have got to guide users to realize the value of your product.”
- **User paths / flows**: Yes — <https://support.gainsight.com/PX/Analytics/Path_Analysis/Path_Analyzer> (verified 2026-07-30)
  - Quote: “Path analysis helps you visualize user journey through your product traversing the product features and learning unexpected behaviors or blockers.”
- **Cohorts & segmentation**: Yes — <https://support.gainsight.com/PX/Analytics/Path_Analysis/Funnels> (verified 2026-07-30)
  - Note: Same page also describes filtering 'the specific cohort of users' via historical tracking attributes.
  - Quote: “Use Segments to create Funnel reports for a unique set of audience based on common attributes or characteristics.”
- **Session replay**: Partial — <https://support.gainsight.com/PX/Integrations/01Technology_Partner_Integrations/FullStory_Integration> (verified 2026-07-30)
  - Note: Session recording is delivered via a third-party FullStory integration (separate FullStory sign-up required), not a native PX recording engine.
  - Quote: “FullStory is an Analytics tool that records (in video format) all the details of a user session. FullStory integrated with Gainsight PX allows you to view the user journey during a session or engageme”
- **Feature flags / experiments**: No — <https://support.gainsight.com/PX/Integrations/01Technology_Partner_Integrations/Integrate_PX_with_Product_Feature_Flag> (verified 2026-07-30)
  - Note: This page only documents passing an external feature-flag value into PX's tracking context; PX itself has no native feature flagging or experimentation engine.
  - Quote: “Gainsight recommends integration of PX with feature flag using GlobalContext.”
- **Self-hostable**: No — <https://support.gainsight.com/PX/Security_and_Compliance/Enablement/Hosting_SDK> (verified 2026-07-30)
  - Note: Only the JS tracking snippet can be self-hosted on your own CDN; the PX analytics backend itself remains Gainsight-hosted SaaS.
  - Quote: “Gainsight PX is SOC-2 Type-II compliant and takes security measures to protect access to the code or data. If hosting the SDK is still a security requirement for your organization, this document will ”
- **Autocapture**: Yes — <https://support.gainsight.com/PX/Product_Mapper/Instrument_Your_Product/02_Automatic_Product_Instrumentation_using_Suggestion_Mode> (verified 2026-07-30)
  - Note: Called 'Suggestion Mode' in Product Mapper; auto-detects URLs and clickable elements without manual tagging.
  - Quote: “PX automatically scans your application and displays a summary of the suggestions.”
- **Warehouse / BI export**: Yes — <https://support.gainsight.com/PX/Integrations/01Technology_Partner_Integrations/AWS_S3_and_Google_Cloud_Storage_Integration> (verified 2026-07-30)
  - Note: Export is a scheduled dump to an AWS S3 / Google Cloud Storage bucket for downstream BI/warehouse ingestion, not a direct Snowflake/BigQuery connector.
  - Quote: “Gainsight PX periodically exports user, account, and event data rollups to the bucket in the format (JSON, XML or CSV) you choose.”
- **Web & mobile SDKs**: Yes — <https://support.gainsight.com/PX/Mobile/01Getting_Started/Install_Gainsight_PX/01_Install_Gainsight_PX_SDK_for_iOS> (verified 2026-07-30)
  - Note: Web SDK (support.gainsight.com Work_with_Gainsight_PX_Web_SDK) and Android SDK are separately documented.
  - Quote: “The Gainsight PX iOS SDK is a powerful tool that can measure your application's statistics and provide you with powerful insights about your app.”
- **Free tier**: No — <https://www.gainsight.com/pricing/> (verified 2026-07-30)
  - Note: Pricing page pairs a time-limited 'Free Trial' button with 'Request Pricing' (contact sales); no ongoing free tier/plan is advertised.
  - Quote: “Free Trial”

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Ranked by verified data, never by who paid. https://altcatalog.com/trust/