# Alternatives to Gmelius Gmelius adds shared inboxes, shared labels, email notes, and kanban boards to Gmail, turning Google Workspace into a team collaboration hub. Gmelius ranks #5 of 8 in Shared inbox software, with an Alt Score of 89. It is proprietary, sold by subscription from $19/user/month (billed annually) and available on Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS and PWA - Android. 13 of 13 checklist rows are verified against a public source. Source: https://altcatalog.com/alternatives/gmelius/ Category: Shared inbox software ## Where Gmelius stands out - **Works on top of Gmail/Outlook** — 3 of 8 apps with a verified answer have this ## Overview - **Who it's for**: Gmail and Google Workspace teams who manage shared addresses like support@, billing@, or hr@ and want to collaborate on them without leaving Gmail — customer support, sales, HR, and operations teams replacing Google Groups, Bcc chains, or a separate help desk. - **What you get**: Unlimited shared inboxes and shared Gmail labels, one-click email assignment, internal notes and @mentions, collision detection, shared drafts, shared email templates, automation/routing rules with SLAs, email analytics, and CRM integrations (Salesforce, HubSpot) — plus a suite of AI assistants (Meli) that draft, sort, and dispatch email. - **How it works**: Gmelius runs as a browser extension inside Gmail (Chrome, Edge, Brave, Opera), turning existing Gmail accounts, Google Groups, or email aliases into shared inboxes and shared labels that sync in real time across a team, with a PWA for iOS and Android for mobile access. It is Gmail/Google Workspace-native today; Outlook support is on a waitlist, not yet shipped. ## Profile - **License**: Proprietary (verified 2026-07-17) - **Pricing model**: Subscription (verified 2026-07-17) - **Starts at**: $19/user/month (billed annually) (verified 2026-07-17) - **Platforms**: Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS, PWA - Android - **Status**: active (verified 2026-07-17) ## Ranked alternatives | # | App | Alt Score | Licence | Platforms | |---|-----|-----------|---------|-----------| | 1 | [Drag](https://altcatalog.com/alternatives/drag.md) | 96 | Proprietary | Web, Browser extension, iOS, Android | | 2 | [Front](https://altcatalog.com/alternatives/front.md) | 96 | Proprietary | Web, Windows, macOS, iOS | | 3 | [Helpwise](https://altcatalog.com/alternatives/helpwise.md) | 96 | Proprietary | Web, iOS, Android | | 4 | [Hiver](https://altcatalog.com/alternatives/hiver.md) | 96 | Proprietary | Web, Browser extension, iOS, Android | | 5 | [Zoho TeamInbox](https://altcatalog.com/alternatives/zoho-teaminbox.md) | 89 | Proprietary | Web, iOS, Android | | 6 | [Loop Email](https://altcatalog.com/alternatives/loop-email.md) | 83 | Proprietary | Web, macOS, Windows, iOS | | 7 | [Trengo](https://altcatalog.com/alternatives/trengo.md) | 83 | Proprietary | Web | Alt Score = Verified coverage (90%) + Visibility (10%). See https://altcatalog.com/how-alt-score-works/ ## Feature comparison Legend: Yes / No / Partial / ? (not verified). | Shared inbox software checklist | Gmelius | Drag | Front | Helpwise | Hiver | Zoho TeamInbox | |---|---|---|---|---|---|---| | Pricing model | Subscription | Subscription | Subscription | Subscription | Freemium | Subscription | | Starts at | $19/user/month (billed annually) | $12 USD/user/month (Starter plan, billed annually; $16/user/month billed monthly) | $25 USD/seat/month (Starter, billed annually, up to 10 seats) | $15/user/month | $25 USD/user/month (Growth plan, billed annually; $35/user/month billed monthly) | $5 USD/user/month (Starter plan, billed annually; $6/user/month billed monthly) | | License | Proprietary | Proprietary | Proprietary | Proprietary | Proprietary | Proprietary | | Platforms | Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS, PWA - Android | Web, Browser extension, iOS, Android | Web, Windows, macOS, iOS, Android | Web, iOS, Android | Web, Browser extension, iOS, Android | Web, iOS, Android | | Shared email inboxes | Yes | Yes | Yes | Yes | Yes | Yes | | Email assignment / ownership | Yes | Yes | Yes | Yes | Yes | Yes | | Internal comments & @mentions | Yes | Yes | Yes | Yes | Yes | Yes | | Collision detection | Yes | Yes | Yes | Yes | Yes | No | | Shared drafts | Yes | Yes | Yes | Yes | Yes | Yes | | Canned responses / templates | Yes | Yes | Yes | Yes | Yes | Yes | | Snooze & follow-up reminders | Partial | Partial | Yes | Yes | Partial | Yes | | Works on top of Gmail/Outlook | Yes | Yes | Partial | Partial | Yes | Partial | | Multi-channel (SMS/WhatsApp/social) | No | Yes | Yes | Yes | Yes | Yes | | Automation rules | Yes | Yes | Yes | Yes | Yes | Yes | | Analytics & reporting | Yes | Yes | Yes | Yes | Yes | Yes | | CRM integrations | Yes | Yes | Yes | Yes | Yes | Yes | | Free trial | Yes | Yes | Yes | Yes | Yes | Yes | ## Sources Sources for Gmelius. Each alternative is sourced on its own page. - **License**: Proprietary — (verified 2026-07-17) - Note: Commercial closed-source SaaS; no OSS or source-available license is mentioned anywhere on the site. - Quote: “Terms that govern the use of our different products and services.” - **Pricing model**: Subscription — (verified 2026-07-17) - Quote: “$21 /user /month when billed monthly” - **Starts at**: $19/user/month (billed annually) — (verified 2026-07-17) - Quote: “$19 /user/mo yearly” - **Platforms**: Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS, PWA - Android — (verified 2026-07-17) - Quote: “Google Chrome, Microsoft Edge, Brave and Opera” - **Status**: active — (verified 2026-07-17) - Note: Recently published/updated content and an active public product roadmap indicate ongoing development. - Quote: “Last updated: February 2, 2026” - **Shared email inboxes**: Yes — (verified 2026-07-17) - Quote: “Manage shared addresses like support@, billing@, or hr@ from your own Gmail account.” - **Email assignment / ownership**: Yes — (verified 2026-07-17) - Quote: “Assign conversations in one click.” - **Internal comments & @mentions**: Yes — (verified 2026-07-17) - Quote: “Collaborate on drafts with comments and @mentions.” - **Collision detection**: Yes — (verified 2026-07-17) - Quote: “Internal notes and real-time updates such as collision detections ensure smooth communication among team members.” - **Shared drafts**: Yes — (verified 2026-07-17) - Quote: “Shared Email Drafts” - **Canned responses / templates**: Yes — (verified 2026-07-17) - Quote: “Shared Email Templates” - **Snooze & follow-up reminders**: Partial — (verified 2026-07-17) - Note: Follow-up/reminder behavior is confirmed on public marketing pages; dedicated Snooze feature documentation is gated behind a login on the help center, so it could not be independently verified from pu - Quote: “Never lose momentum. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.” - **Works on top of Gmail/Outlook**: Yes — (verified 2026-07-17) - Note: Gmail/Google Workspace only. Outlook support is not yet shipped: the site runs a waitlist ('Less Email for Outlook is coming...'). - Quote: “Works inside Gmail — no new tabs” - **Multi-channel (SMS/WhatsApp/social)**: No — (verified 2026-07-17) - Note: The listed integrations (Gmail, Google Groups, Google Workspace Admin, Google Meet, Google Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make, Relay.app) do not include any SMS, Wha - Quote: “Easily consolidate your stack and automate further your work with our ever-expanding list of agents and channels.” - **Automation rules**: Yes — (verified 2026-07-17) - Quote: “Automation Rules” - **Analytics & reporting**: Yes — (verified 2026-07-17) - Quote: “Track response times, email volume, team workload, and conversation trends all from a dashboard built into Gmail.” - **CRM integrations**: Yes — (verified 2026-07-17) - Quote: “CRM Integrations” - **Free trial**: Yes — (verified 2026-07-17) - Quote: “Get started with a 7-day free trial” --- Ranked by verified data, never by who paid. https://altcatalog.com/trust/