# Helpdesk software

11 apps ranked by verified data.
Source: https://altcatalog.com/category/helpdesk/

## Apps

- [Chatwoot](https://altcatalog.com/alternatives/chatwoot.md) — Open source Intercom alternative
- [Crisp](https://altcatalog.com/alternatives/crisp.md) — Chat widget with shared inbox and KB
- [FreeScout](https://altcatalog.com/alternatives/freescout.md) — Self-hosted Help Scout clone
- [Freshdesk](https://altcatalog.com/alternatives/freshdesk.md) — Full helpdesk with a free tier
- [Help Scout](https://altcatalog.com/alternatives/help-scout.md) — Email-like shared inbox teams love
- [Intercom](https://altcatalog.com/alternatives/intercom.md) — Messenger-first support with Fin AI
- [LiveChat](https://altcatalog.com/alternatives/livechat.md) — Polished paid live chat suite
- [osTicket](https://altcatalog.com/alternatives/osticket.md) — The veteran open source ticket system
- [Tidio](https://altcatalog.com/alternatives/tidio.md) — Live chat with Lyro AI for small shops
- [Zammad](https://altcatalog.com/alternatives/zammad.md) — Open source helpdesk from Germany
- [Zendesk](https://altcatalog.com/alternatives/zendesk.md) — The support-ticket incumbent

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Ranked by verified data, never by who paid. https://altcatalog.com/trust/