Decagon — public data history
Every proposal, decision, dispute and demotion, with actor kind and source. Nothing is edited silently.
2026-07-12 18:02
Staff
Verify
SSO / SAML → yes
2026-07-12 18:02
Staff
Propose
SSO / SAML → yes
2026-07-12 18:02
Staff
Verify
Self-hosted / private deployment → no
2026-07-12 18:02
Staff
Propose
Self-hosted / private deployment → no
2026-07-12 18:02
Staff
Verify
Guardrails / accuracy controls → yes
2026-07-12 18:02
Staff
Propose
Guardrails / accuracy controls → yes
2026-07-12 18:02
Staff
Verify
Multilingual → yes
2026-07-12 18:02
Staff
Propose
Multilingual → yes
2026-07-12 18:02
Staff
Verify
Analytics & resolution reporting → yes
2026-07-12 18:02
Staff
Propose
Analytics & resolution reporting → yes
2026-07-12 18:02
Staff
Verify
Human escalation / handoff → yes
2026-07-12 18:02
Staff
Propose
Human escalation / handoff → yes
2026-07-12 18:02
Staff
Verify
Actions / API workflows (refunds, orders) → yes
2026-07-12 18:02
Staff
Propose
Actions / API workflows (refunds, orders) → yes
2026-07-12 18:02
Staff
Verify
Knowledge base ingestion → yes
2026-07-12 18:02
Staff
Propose
Knowledge base ingestion → yes
2026-07-12 18:02
Staff
Verify
Helpdesk integrations (Zendesk, Intercom) → yes
2026-07-12 18:02
Staff
Propose
Helpdesk integrations (Zendesk, Intercom) → yes
2026-07-12 18:02
Staff
Verify
Voice support → yes
2026-07-12 18:02
Staff
Propose
Voice support → yes
2026-07-12 18:02
Staff
Verify
Omnichannel (email, chat, voice) → yes
2026-07-12 18:02
Staff
Propose
Omnichannel (email, chat, voice) → yes
2026-07-12 18:02
Staff
Verify
Autonomous ticket resolution → yes
2026-07-12 18:02
Staff
Propose
Autonomous ticket resolution → yes
2026-07-12 18:02
Staff
Verify
platforms → ['Web']
2026-07-12 18:01
Staff
Propose
platforms → ['Web']
2026-07-12 18:01
Staff
Verify
dev_status → active
2026-07-12 18:01
Staff
Propose
dev_status → active
2026-07-12 18:01
Staff
Verify
license → Proprietary
2026-07-12 18:01
Staff
Propose
license → Proprietary