Data history

osTicket — public data history

Every proposal, decision, dispute and demotion, with actor kind and source. Nothing is edited silently.

2026-07-11 13:19 Staff Verify Per-seat price → no

2026-07-11 13:19 Staff Propose Per-seat price → no https://osticket.com/editions/

2026-07-11 13:19 Staff Verify Reporting → yes

2026-07-11 13:19 Staff Propose Reporting → yes https://docs.osticket.com/en/latest/Agent/Dashboard/Dashboard.html

2026-07-11 13:19 Staff Verify Multi-channel (email, chat, social) → partial

2026-07-11 13:19 Staff Propose Multi-channel (email, chat, social) → partial https://github.com/osTicket/osTicket

2026-07-11 13:19 Staff Verify Free tier limits → yes

2026-07-11 13:19 Staff Propose Free tier limits → yes https://osticket.com/editions/

2026-07-11 13:19 Staff Verify Self-hostable → yes

2026-07-11 13:19 Staff Propose Self-hostable → yes https://osticket.com/editions/

2026-07-11 13:19 Staff Verify Automations & SLAs → yes

2026-07-11 13:19 Staff Propose Automations & SLAs → yes https://docs.osticket.com/en/latest/Admin/Manage/SLA%20Plans.html

2026-07-11 13:19 Staff Verify Knowledge base → yes

2026-07-11 13:19 Staff Propose Knowledge base → yes https://docs.osticket.com/en/latest/Admin/Settings/Knowledgebase.html

2026-07-11 13:19 Staff Verify Live chat widget → no

2026-07-11 13:19 Staff Propose Live chat widget → no https://github.com/osTicket/osTicket

2026-07-11 13:19 Staff Verify Shared inbox → yes

2026-07-11 13:19 Staff Propose Shared inbox → yes https://docs.osticket.com/en/latest/Admin/Agents/Departments.html

2026-07-11 13:19 Staff Verify dev_status → active

2026-07-11 13:19 Staff Propose dev_status → active https://github.com/osTicket/osTicket/releases

2026-07-11 13:19 Staff Verify platforms → ['Web']

2026-07-11 13:19 Staff Propose platforms → ['Web'] https://osticket.com/faq/

2026-07-11 13:19 Staff Verify starting_price → $12/agent/mo

2026-07-11 13:19 Staff Propose starting_price → $12/agent/mo https://osticket.com/editions/

2026-07-11 13:19 Staff Verify pricing_model → OSS + paid hosting

2026-07-11 13:19 Staff Propose pricing_model → OSS + paid hosting https://osticket.com/editions/

2026-07-11 13:19 Staff Verify license → GPL-2.0

2026-07-11 13:19 Staff Propose license → GPL-2.0 https://github.com/osTicket/osTicket/blob/develop/LICENSE.txt