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FreshdeskData history

Freshdesk — public data history

Every proposal, decision, dispute and demotion, with actor kind and source. Nothing is edited silently.

2026-07-11 13:17 Staff Verify Per-seat price → yes
2026-07-11 13:17 Staff Propose Per-seat price → yes https://www.freshworks.com/freshdesk/pricing/
2026-07-11 13:17 Staff Verify Reporting → yes
2026-07-11 13:17 Staff Propose Reporting → yes https://www.freshworks.com/freshdesk/features/
2026-07-11 13:17 Staff Verify Multi-channel (email, chat, social) → yes
2026-07-11 13:17 Staff Propose Multi-channel (email, chat, social) → yes https://www.freshworks.com/freshdesk/features/
2026-07-11 13:17 Staff Verify Free tier limits → partial
2026-07-11 13:17 Staff Propose Free tier limits → partial https://www.freshworks.com/freshdesk/pricing/
2026-07-11 13:17 Staff Verify AI answers / copilot → yes
2026-07-11 13:17 Staff Propose AI answers / copilot → yes https://support.freshdesk.com/support/solutions/articles/50000010359-overview-of-freddy-ai-for-ticketing
2026-07-11 13:17 Staff Verify Automations & SLAs → yes
2026-07-11 13:17 Staff Propose Automations & SLAs → yes https://www.freshworks.com/freshdesk/features/
2026-07-11 13:17 Staff Verify Knowledge base → yes
2026-07-11 13:17 Staff Propose Knowledge base → yes https://www.freshworks.com/freshdesk/features/
2026-07-11 13:17 Staff Verify Live chat widget → yes
2026-07-11 13:17 Staff Propose Live chat widget → yes https://support.freshdesk.com/support/solutions/articles/50000011769-overview-of-web-chat-channel
2026-07-11 13:17 Staff Verify Shared inbox → yes
2026-07-11 13:17 Staff Propose Shared inbox → yes https://www.freshworks.com/helpdesk/shared-inbox/
2026-07-11 13:17 Staff Verify dev_status → active
2026-07-11 13:17 Staff Propose dev_status → active https://www.freshworks.com/freshdesk/pricing/
2026-07-11 13:17 Staff Verify platforms → ['Web', 'iOS', 'Android']
2026-07-11 13:17 Staff Propose platforms → ['Web', 'iOS', 'Android'] https://www.freshworks.com/freshdesk/mobile/
2026-07-11 13:17 Staff Verify starting_price → $19/agent/month
2026-07-11 13:17 Staff Propose starting_price → $19/agent/month https://www.freshworks.com/freshdesk/pricing/
2026-07-11 13:17 Staff Verify pricing_model → Freemium
2026-07-11 13:17 Staff Propose pricing_model → Freemium https://www.freshworks.com/freshdesk/pricing/
2026-07-11 13:17 Staff Verify license → Proprietary
2026-07-11 13:17 Staff Propose license → Proprietary https://www.freshworks.com/terms/