Alternatives to Gmelius
Shared inboxes and email collaboration for Gmail teams
Gmelius ranks #5 of 8 in Shared inbox software, with an Alt Score of 89. It is proprietary, sold by subscription from $19/user/month (billed annually) and available on Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS and PWA - Android. 13 of 13 checklist rows are verified against a public source.
Gmelius adds shared inboxes, shared labels, email notes, and kanban boards to Gmail, turning Google Workspace into a team collaboration hub.
Gmail and Google Workspace teams who manage shared addresses like support@, billing@, or hr@ and want to collaborate on them without leaving Gmail — customer support, sales, HR, and operations teams replacing Google Groups, Bcc chains, or a separate help desk.
Unlimited shared inboxes and shared Gmail labels, one-click email assignment, internal notes and @mentions, collision detection, shared drafts, shared email templates, automation/routing rules with SLAs, email analytics, and CRM integrations (Salesforce, HubSpot) — plus a suite of AI assistants (Meli) that draft, sort, and dispatch email.
Gmelius runs as a browser extension inside Gmail (Chrome, Edge, Brave, Opera), turning existing Gmail accounts, Google Groups, or email aliases into shared inboxes and shared labels that sync in real time across a team, with a PWA for iOS and Android for mobile access. It is Gmail/Google Workspace-native today; Outlook support is on a waitlist, not yet shipped.
Where Gmelius stands out
Verified capabilities most alternatives don't have.
Why people leave Gmelius
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
Drag turns Gmail into a shared inbox with kanban boards, letting teams manage shared mailboxes, assign emails, and track tasks without leaving Gmail.
Front is a customer communication platform built around shared inboxes, letting teams manage email, chat, and social messages together with assignments, comments, and workflows.
Helpwise is a shared-inbox platform for managing team email plus SMS, WhatsApp, and social messages, with assignment, collision detection, and automation.
Hiver turns Gmail into a shared inbox, letting teams assign, track, and collaborate on emails with notes, tags, and automations without leaving Google Workspace.
Zoho TeamInbox is a shared-inbox tool for managing group email addresses collaboratively, with assignments, internal threads, and shared visibility across the team.
Loop Email is a shared-inbox and internal-chat app that lets teams manage shared mailboxes, assign messages, and chat alongside emails.
Feature comparison
Rows come from the Shared inbox software checklist (17 rows). Human-verified cells only. ? means the value has not been verified.
| Shared inbox software checklist | Gmelius | Drag | Front | Helpwise | Hiver | Zoho TeamInbox |
|---|---|---|---|---|---|---|
| Pricing model | ||||||
| Starts at | ||||||
| License | ||||||
| Platforms | ||||||
| Shared email inboxes | ||||||
| Email assignment / ownership | ||||||
| Internal comments & @mentions | ||||||
| Collision detection | ||||||
| Shared drafts | ||||||
| Canned responses / templates | ||||||
| Snooze & follow-up reminders | ||||||
| Works on top of Gmail/Outlook | ||||||
| Multi-channel (SMS/WhatsApp/social) | ||||||
| Automation rules | ||||||
| Analytics & reporting | ||||||
| CRM integrations | ||||||
| Free trial |
Every fact and feature listed for Gmelius is verified against its own pages. Each alternative is sourced on its own page.
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License Proprietary verified 2026-07-17
Commercial closed-source SaaS; no OSS or source-available license is mentioned anywhere on the site.
Terms that govern the use of our different products and services.
https://gmelius.com/legal -
Pricing model Subscription verified 2026-07-17
$21 /user /month when billed monthly
https://gmelius.com/pricing -
Starts at $19/user/month (billed annually) verified 2026-07-17
$19 /user/mo yearly
https://gmelius.com/pricing -
Platforms Web (app.gmelius.com), Browser extension (Chrome, Edge, Brave, Opera), PWA - iOS, PWA - Android verified 2026-07-17
Google Chrome, Microsoft Edge, Brave and Opera
https://gmelius.com/download -
Status active verified 2026-07-17
Recently published/updated content and an active public product roadmap indicate ongoing development.
Last updated: February 2, 2026
https://gmelius.com/blog/best-email-generators-of-2026 -
Shared email inboxes Yes verified 2026-07-17
Manage shared addresses like support@, billing@, or hr@ from your own Gmail account.
https://gmelius.com/shared-inbox -
Email assignment / ownership Yes verified 2026-07-17
Assign conversations in one click.
https://gmelius.com/shared-inbox -
Internal comments & @mentions Yes verified 2026-07-17
Collaborate on drafts with comments and @mentions.
https://gmelius.com/shared-inbox -
Collision detection Yes verified 2026-07-17
Internal notes and real-time updates such as collision detections ensure smooth communication among team members.
https://gmelius.com/shared-inbox -
Shared drafts Yes verified 2026-07-17
Shared Email Drafts
https://gmelius.com/pricing -
Canned responses / templates Yes verified 2026-07-17
Shared Email Templates
https://gmelius.com/pricing -
Snooze & follow-up reminders Partial verified 2026-07-17
Follow-up/reminder behavior is confirmed on public marketing pages; dedicated Snooze feature documentation is gated behind a login on the help center, so it could not be independently verified from pu
Never lose momentum. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.
https://gmelius.com/ai-email-assistant -
Works on top of Gmail/Outlook Yes verified 2026-07-17
Gmail/Google Workspace only. Outlook support is not yet shipped: the site runs a waitlist ('Less Email for Outlook is coming...').
Works inside Gmail — no new tabs
https://gmelius.com/shared-inbox -
Multi-channel (SMS/WhatsApp/social) No verified 2026-07-17
The listed integrations (Gmail, Google Groups, Google Workspace Admin, Google Meet, Google Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make, Relay.app) do not include any SMS, Wha
Easily consolidate your stack and automate further your work with our ever-expanding list of agents and channels.
https://gmelius.com/shared-inbox -
Automation rules Yes verified 2026-07-17
Automation Rules
https://gmelius.com/pricing -
Analytics & reporting Yes verified 2026-07-17
Track response times, email volume, team workload, and conversation trends all from a dashboard built into Gmail.
https://gmelius.com/shared-inbox -
CRM integrations Yes verified 2026-07-17
CRM Integrations
https://gmelius.com/pricing -
Free trial Yes verified 2026-07-17
Get started with a 7-day free trial
https://gmelius.com/pricing
FAQ
Yes. Hiver has a free tier or is fully free. Free-tier limits in the comparison table are verified and dated.