Alternatives to Braze
Cross-channel customer engagement platform for email, SMS, push, and in-app messaging.
Braze ranks #5 of 8 in Marketing automation, with an Alt Score of 70. It is proprietary and available on the web. 11 of 12 checklist rows are verified against a public source.
Braze is a cross-channel customer engagement platform combining email, SMS/RCS, mobile push, in-app, and web messaging with a no-code journey builder and AI-powered personalization and decisioning. It is sold as an enterprise SaaS product under custom annual contracts scaled by Monthly Active Users and an Action Credits pool, with no public self-serve pricing or free plan.
Marketing and lifecycle teams at consumer brands, from early-stage startups to large global enterprises, who need to run cross-channel customer messaging without relying on engineering for every campaign.
A unified platform spanning email, SMS/RCS, mobile push, in-app messages, web messaging, WhatsApp/LINE, a no-code Canvas journey builder, landing pages with capture forms, A/B/n testing, reporting and analytics, and BrazeAI-powered content generation and decisioning tools.
Marketers unify first-party customer data from data warehouses and other backend systems into Braze user profiles, then build campaigns and multi-step Canvas journeys that trigger in real time on customer behaviors and cross-channel interactions; contracts are priced by Platform Edition, Monthly Active Users, and Action Credits rather than published per-seat rates.
Where Braze stands out
Verified capabilities most alternatives don't have.
Why people leave Braze
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
Mautic is an open source marketing automation platform providing email marketing, a drag-and-drop campaign builder, landing pages, forms, and lead scoring, licensed under the GPL v3.
Klaviyo is a B2C customer relationship management platform that combines email, SMS, and mobile push marketing with a shared customer data layer.
Adobe Marketo Engage is a platform for managing B2B and B2C marketing leads through all stages of the buying journey, supporting both demand-generation and account-based marketing.
ActiveCampaign is a cloud-based marketing automation platform offering email campaigns, a visual automation builder, a built-in sales CRM, and add-on channels such as SMS and WhatsApp.
Keap (formerly Infusionsoft) is a cloud-based CRM and marketing automation platform for small businesses, combining contact management, lead scoring, email and SMS marketing, landing pages/forms, and.
Customer.io is a customer engagement platform, founded in 2012, for building automated, behavior-triggered messaging campaigns across email, SMS, push, in-app, and WhatsApp.
Feature comparison
Rows come from the Marketing automation checklist (16 rows). Human-verified cells only. ? means the value has not been verified.
| Marketing automation checklist | Braze | Mautic | Klaviyo | Adobe Marketo Engage | ActiveCampaign | Keap |
|---|---|---|---|---|---|---|
| Pricing model | ||||||
| Starts at | ||||||
| License | ||||||
| Platforms | ||||||
| Visual journey builder | ||||||
| Email campaigns | ||||||
| SMS and mobile push | ||||||
| Lead scoring | ||||||
| Landing page builder | ||||||
| Form builder | ||||||
| Built-in CRM | ||||||
| A/B testing | ||||||
| Behavioral event triggers | ||||||
| Salesforce integration | ||||||
| Self-hostable | ||||||
| Free tier |
Sources & verification
15
Every fact and feature listed for Braze is verified against its own pages. Each alternative is sourced on its own page.
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License Proprietary verified 2026-08-03https://www.braze.com/company/legal/terms
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Pricing model Usage-based verified 2026-08-03https://www.braze.com/pricing
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Platforms Web verified 2026-08-03https://www.braze.com/resources/articles/braze-landing-pages-how-to-get-started
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Status active verified 2026-08-03https://www.braze.com/resources/articles/2026-braze-data-platform-product-launch
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Visual journey builder Yes verified 2026-08-03https://www.braze.com/product/journey-orchestration
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Email campaigns Yes verified 2026-08-03https://www.braze.com/product/email
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SMS and mobile push Yes verified 2026-08-03https://www.braze.com/product/sms
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Lead scoring Partial verified 2026-08-03https://www.braze.com/llms.txt
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Landing page builder Yes verified 2026-08-03https://www.braze.com/resources/articles/braze-landing-pages-how-to-get-started
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Form builder Yes verified 2026-08-03https://www.braze.com/resources/articles/braze-landing-pages-how-to-get-started
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A/B testing Yes verified 2026-08-03https://www.braze.com/product/sms
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Behavioral event triggers Yes verified 2026-08-03https://www.braze.com/product/journey-orchestration
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Salesforce integration Partial verified 2026-08-03https://www.braze.com/docs/user_guide/get_started/b2b_use_cases/b2b_salesforce_sales_cloud
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Self-hostable No verified 2026-08-03https://www.braze.com/product/trust
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Free tier No verified 2026-08-03https://www.braze.com/llms.txt
FAQ
Yes. Klaviyo has a free tier or is fully free. Free-tier limits in the comparison table are verified and dated.
Mautic — every license claim links its source.