Alternatives to ConnectWise ScreenConnect
Remote support and access platform for IT teams and MSPs
ConnectWise ScreenConnect ranks #3 of 11 in Remote support tools, with an Alt Score of 85. It is proprietary, sold by subscription from $30 USD/month (One plan) and available on Windows, macOS, Linux, iOS, Android and Web. 9 of 9 checklist rows are verified against a public source.
ConnectWise ScreenConnect is a remote support, access, and meeting platform for MSPs and IT teams, offering attended/unattended sessions and self-hosted deployment.
MSPs, internal IT teams, and help desks that need attended remote support sessions plus unattended access to manage end-user and server machines.
Remote support and unattended access sessions with file transfer, remote printing, multi-monitor support, session audit logs with recording lookup, mobile device support (iOS/Android), and cloud or on-premises hosting options.
A technician starts a support session via the ScreenConnect web/desktop console, either joining a guest's ad-hoc session code or connecting to a pre-installed unattended access agent; sessions run over an encrypted (AES-256) connection with tools like file transfer, command line, and PSA integrations (e.g., ConnectWise PSA) available during the session.
Where ConnectWise ScreenConnect stands out
Verified capabilities most alternatives don't have.
Why people leave ConnectWise ScreenConnect
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
ISL Online (ISL Light / ISL AlwaysOn) is a Slovenia-based remote support platform offering attended and unattended access across Windows, Mac, Linux and mobile.
BeyondTrust Remote Support is enterprise remote support software emphasizing security, auditing, and privileged access controls for service desks.
Getscreen.me is a browser-based remote desktop and support tool offering agentless access via links, unattended access, and integrations.
Dameware Remote Everywhere (DRE) is SolarWinds' cloud-hosted remote support product for help desk and IT teams, succeeding the on-prem Dameware Remote Support line.
Iperius Remote is an Italian remote desktop and support tool offering free unattended access for personal use plus paid plans for technicians and businesses.
N-able Take Control is a cloud-hosted remote access and support platform for managed service providers and internal IT teams.
Supremo (by Nanosystems) is a portable, no-install remote desktop and support tool for Windows, Mac, Linux, iOS and Android.
RemotePC is IDrive's remote access and support product, offering attended/unattended connections, file transfer, session recording, and a free personal-use tier alongside paid business and help-desk p.
Zoho Assist is cloud-based remote support software for attended and unattended sessions, with file transfer, session recording, and helpdesk integrations.
Feature comparison
Rows come from the Remote support tools checklist (13 rows). Human-verified cells only. ? means the value has not been verified.
+ Add app
| Remote support tools checklist | ConnectWise ScreenConnect | ISL Online | BeyondTrust Remote Support | Getscreen.me | Dameware Remote Everywhere | Iperius Remote |
|---|---|---|---|---|---|---|
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| Unattended access | ||||||
| Session recording | ||||||
| Multi-platform | ||||||
| Free for personal use | ||||||
| Self-hostable | ||||||
| E2E encryption | ||||||
| File transfer | ||||||
| Ticketing integration | ||||||
| Mobile device support |
Sources & verification
14
Every fact and feature listed for ConnectWise ScreenConnect is verified against its own pages. Each alternative is sourced on its own page.
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Pricing model Subscription verified 2026-07-29
Billed per concurrent technician, monthly or annually.
$ USD 30 per month / billed annually ... Per concurrent tech
https://screenconnect.connectwise.com/pricing -
License Proprietary verified 2026-07-29
Commercial closed-source product; no open-source license found.
© 2026 ConnectWise, LLC. All rights reserved.
https://screenconnect.connectwise.com/pricing -
Starts at $30 USD/month (One plan) verified 2026-07-29
One Ideal for individual use with a small number of machines $ USD 30 per month / billed annually
https://screenconnect.connectwise.com/pricing -
Platforms Windows, macOS, Linux, iOS, Android, Web verified 2026-07-29
Sibling vendor domain: screenconnect.connectwise.com/support/features/compatibility 302s here. Page has per-OS sections (Windows 10/11, Server 2016-2025; Mac; Linux; Android; iOS) plus browser support
ScreenConnect supports the use of all iOS devices to connect to Windows, Mac, or Linux machines
https://www.screenconnect.com/support/features/compatibility -
Status active verified 2026-07-29
What's new Our obsession with partner success continues in our latest release, starring new security features
https://screenconnect.connectwise.com/features -
Unattended access Yes verified 2026-07-29
Up to 10 unattended access agents
https://screenconnect.connectwise.com/pricing -
Session recording Yes verified 2026-07-29
Administrators can quickly and easily find and download specific recordings by filtering the audit log by session name.
https://screenconnect.connectwise.com/features -
Multi-platform Yes verified 2026-07-29
Deep compatibility page (not the homepage). Separate per-OS sections for Windows, Mac, Linux, Android and iOS confirm cross-platform host and guest support.
ScreenConnect supports the use of all iOS devices to connect to Windows, Mac, or Linux machines
https://www.screenconnect.com/support/features/compatibility -
Free for personal use No verified 2026-07-29
Only a free trial is offered; no permanent free tier for personal use found.
Free Trial
https://screenconnect.connectwise.com/pricing -
Self-hostable Yes verified 2026-07-29
Are there self-hosted options available? Answer: Yes.
https://screenconnect.connectwise.com/pricing -
E2E encryption Partial verified 2026-07-29
Page states AES-256 bit encryption; does not use the term 'end-to-end encryption' explicitly.
AES-256 bit encryption
https://screenconnect.connectwise.com/pricing -
File transfer Yes verified 2026-07-29
Drag and drop file transfer
https://screenconnect.connectwise.com/pricing -
Ticketing integration Yes verified 2026-07-29
Integrations (Add-On) ScreenConnect Privileged Access Customer Feedback (formerly SmileBack) ConnectWise PSA™ ConnectWise Automate™ Zendesk FreshDesk Acronis
https://screenconnect.connectwise.com/pricing -
Mobile device support Yes verified 2026-07-29
Connect to IOS and Android mobile devices
https://screenconnect.connectwise.com/pricing
FAQ
Yes. Getscreen.me, Iperius Remote and Supremo have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.