Alternatives to Dameware Remote Everywhere
SolarWinds' cloud-based remote support tool for IT help desks
Dameware Remote Everywhere ranks #7 of 11 in Remote support tools, with an Alt Score of 80. It is proprietary, sold by subscription from $972/yr and available on Windows, macOS, Linux, Android and iOS. 8 of 9 checklist rows are verified against a public source.
Dameware Remote Everywhere (DRE) is SolarWinds' cloud-hosted remote support product for help desk and IT teams, succeeding the on-prem Dameware Remote Support line. It offers unattended access, session recording, multi-platform support (Windows, Mac, Linux, mobile), and in-session chat, positioned as a lower-cost alternative for teams already on the SolarWinds IT management stack.
IT help desk technicians and support teams who need to remotely control end-user devices, whether the end user is present or the device is unattended. It is sold as a business subscription rather than a personal tool.
A cloud-hosted remote support service covering attended and unattended sessions, Wake-on-LAN for powered-off machines, file transfer, in-session chat and video calls, session recording, and system/session information gathering, with support for Windows, macOS, and Linux desktops plus Android and iOS mobile devices.
Technicians connect to a remote device through a lightweight agent or one-click session link routed through SolarWinds' cloud infrastructure, with sessions protected end-to-end via a proprietary protocol using AES-256/AES-CBC and TLS 1.2; it can also be launched directly from a SolarWinds Service Desk ticket.
Where Dameware Remote Everywhere stands out
Verified capabilities most alternatives don't have.
Why people leave Dameware Remote Everywhere
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
ISL Online (ISL Light / ISL AlwaysOn) is a Slovenia-based remote support platform offering attended and unattended access across Windows, Mac, Linux and mobile.
BeyondTrust Remote Support is enterprise remote support software emphasizing security, auditing, and privileged access controls for service desks.
ConnectWise ScreenConnect is a remote support, access, and meeting platform for MSPs and IT teams, offering attended/unattended sessions and self-hosted deployment.
Getscreen.me is a browser-based remote desktop and support tool offering agentless access via links, unattended access, and integrations.
Iperius Remote is an Italian remote desktop and support tool offering free unattended access for personal use plus paid plans for technicians and businesses.
N-able Take Control is a cloud-hosted remote access and support platform for managed service providers and internal IT teams.
Supremo (by Nanosystems) is a portable, no-install remote desktop and support tool for Windows, Mac, Linux, iOS and Android.
RemotePC is IDrive's remote access and support product, offering attended/unattended connections, file transfer, session recording, and a free personal-use tier alongside paid business and help-desk p.
Zoho Assist is cloud-based remote support software for attended and unattended sessions, with file transfer, session recording, and helpdesk integrations.
Feature comparison
Rows come from the Remote support tools checklist (13 rows). Human-verified cells only. ? means the value has not been verified.
+ Add app
| Remote support tools checklist | Dameware Remote Everywhere | ISL Online | BeyondTrust Remote Support | ConnectWise ScreenConnect | Getscreen.me | Iperius Remote |
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| Mobile device support |
Every fact and feature listed for Dameware Remote Everywhere is verified against its own pages. Each alternative is sourced on its own page.
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License Proprietary verified 2026-07-30
SolarWinds' general End User License Agreement, which governs Dameware Remote Everywhere as a paid, closed-source SaaS product; no product-specific license page exists.
SolarWinds hereby grants You a limited, worldwide, nonexclusive, nontransferable license to use the object code of the Software
https://www.solarwinds.com/legal/eula -
Starts at $972/yr verified 2026-07-30
Price is for one concurrent-technician license, billed annually. The live product page geo-detects currency (e.g., shows 792 EUR to EU visitors); $972 USD is the figure shown on the comparison/pricing
Dameware Remote Everywhere Starting at $972 (USD)
https://www.solarwinds.com/dameware/remote-software-comparison -
Status active verified 2026-07-30
Most recent Windows Console release note entry found; product page and trial signup are current as of research date.
7.50.19 - February 2025
https://documentation.solarwinds.com/en/success_center/dre/content/release_notes/windows_console_release_notes.htm -
Pricing model Subscription verified 2026-07-30
Annual subscriptions are billed at the time of purchase for all 12 months of your subscription, and will automatically renew 1 year from the date on which it was purchased.
https://documentation.solarwinds.com/en/success_center/dre/content/billing-info.htm -
Platforms Windows, macOS, Linux, Android, iOS verified 2026-07-30
Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS.
https://www.solarwinds.com/dameware-remote-everywhere -
Unattended access Yes verified 2026-07-30
Complete attended or unattended support sessions or use Wake-on-LAN to remotely access and troubleshoot sleeping and powered-off devices.
https://www.solarwinds.com/dameware-remote-everywhere -
Session recording Yes verified 2026-07-30
all major features, including remote control, file transfer and chat conversations are logged in the Session details and can be video recorded
https://documentation.solarwinds.com/en/success_center/dre/content/architecture-security-statement.htm -
Multi-platform Yes verified 2026-07-30
Support of multiple platforms (Windows, Mac, Linux) Included
https://www.solarwinds.com/dameware/remote-software-comparison -
Self-hostable No verified 2026-07-30
Comparison table lists Dameware Remote Everywhere's deployment option as Cloud only, while sibling products Dameware Remote Support and Mini Remote Control are On-premises.
Deployment option Cloud
https://www.solarwinds.com/dameware/remote-software-comparison -
E2E encryption Yes verified 2026-07-30
All encryption is based on an end-to-end negotiation that does not intercept transferred information or decode the information in the gateway.
https://documentation.solarwinds.com/en/success_center/dre/content/architecture-security-statement.htm -
File transfer Yes verified 2026-07-30
The File Transfer feature enables technicians to share files and folders with the customer during a support session.
https://documentation.solarwinds.com/en/success_center/dre/content/transfer-files-during-support-session.htm -
Ticketing integration Yes verified 2026-07-30
Open a remote session directly from a ticket. Resolve technical issues faster with a one-click remote session straight from an incident record
https://www.solarwinds.com/service-desk/integrations/dameware-remote-everywhere -
Mobile device support Yes verified 2026-07-30
Ability to provide support to Android and iOS devices Included
https://www.solarwinds.com/dameware/remote-software-comparison
FAQ
Yes. Getscreen.me, Iperius Remote and Supremo have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.