Alternatives to N-able Take Control
Cloud-based remote support and access software built for MSPs and IT help desks
N-able Take Control ranks #6 of 11 in Remote support tools, with an Alt Score of 80. It is available on Windows, macOS, Linux, iOS and Android. 9 of 9 checklist rows are verified against a public source.
N-able Take Control is a cloud-hosted remote access and support platform for managed service providers and internal IT teams. It provides unattended access, session recording, file transfer, live chat, and MFA-backed security, with native integrations into PSA/ticketing tools such as ConnectWise and Autotask. It differentiates on fast (sub-10-second) connection times and a purpose-built MSP workflow.
N-able Take Control is aimed at managed service providers (MSPs) and internal IT teams who need to remotely support end-user devices for clients or employees. Access is sold as a business subscription with a 14-day trial that requires a company name and business email, not a personal-use product.
The product provides attended and unattended remote support sessions, native Windows, Mac, Linux, iOS, and Android apps, file transfer, live chat, device diagnostic and registry-editing tools, and locally-stored video session recording. A higher Take Control Plus tier adds batch scripting, secrets vaults, real-time session monitoring with cloud-based recording storage, and technician performance reporting.
Technicians connect to a customer's device using a PIN-based support link, a branded support-request button on the MSP's website, or a one-click launch from N-able's N-sight RMM or N-central consoles. Sessions run over an AES-256/TLS 1.2 encrypted, end-to-end protected connection, with infrastructure hosted mainly on AWS and other ISO-certified cloud partners, and can integrate with PSA/ticketing platforms such as HaloPSA.
Where N-able Take Control stands out
Verified capabilities most alternatives don't have.
Why people leave N-able Take Control
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
ISL Online (ISL Light / ISL AlwaysOn) is a Slovenia-based remote support platform offering attended and unattended access across Windows, Mac, Linux and mobile.
BeyondTrust Remote Support is enterprise remote support software emphasizing security, auditing, and privileged access controls for service desks.
ConnectWise ScreenConnect is a remote support, access, and meeting platform for MSPs and IT teams, offering attended/unattended sessions and self-hosted deployment.
Getscreen.me is a browser-based remote desktop and support tool offering agentless access via links, unattended access, and integrations.
Dameware Remote Everywhere (DRE) is SolarWinds' cloud-hosted remote support product for help desk and IT teams, succeeding the on-prem Dameware Remote Support line.
Iperius Remote is an Italian remote desktop and support tool offering free unattended access for personal use plus paid plans for technicians and businesses.
Supremo (by Nanosystems) is a portable, no-install remote desktop and support tool for Windows, Mac, Linux, iOS and Android.
RemotePC is IDrive's remote access and support product, offering attended/unattended connections, file transfer, session recording, and a free personal-use tier alongside paid business and help-desk p.
Zoho Assist is cloud-based remote support software for attended and unattended sessions, with file transfer, session recording, and helpdesk integrations.
Feature comparison
Rows come from the Remote support tools checklist (13 rows). Human-verified cells only. ? means the value has not been verified.
+ Add app
| Remote support tools checklist | N-able Take Control | ISL Online | BeyondTrust Remote Support | ConnectWise ScreenConnect | Getscreen.me | Dameware Remote Everywhere |
|---|---|---|---|---|---|---|
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Every fact and feature listed for N-able Take Control is verified against its own pages. Each alternative is sourced on its own page.
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Status active verified 2026-07-30
Roadmap page lists current and recent releases for Take Control, confirming ongoing active development.
Take Control now uses a FIPS 140-3 certified cryptographic library, strengthening data protection and compliance for all agents and viewers.
https://www.n-able.com/resources/take-control-product-roadmap -
Platforms Windows, macOS, Linux, iOS, Android verified 2026-07-30
Multiplatform support (Windows, Mac, iOS, Android, and Linux)
https://www.n-able.com/products/take-control/compare -
Unattended access Yes verified 2026-07-30
Attended and unattended support.
https://www.n-able.com/products/take-control -
Session recording Yes verified 2026-07-30
Comparison table lists 'Video session recording' as included in the base Take Control tier with 'Stored locally only'; Take Control Plus adds 'Unlimited storage for up to two years' cloud storage.
Video session recording
https://www.n-able.com/products/take-control/compare -
Multi-platform Yes verified 2026-07-30
Multiplatform support (Windows, Mac, iOS, Android, and Linux)
https://www.n-able.com/products/take-control/compare -
Free for personal use No verified 2026-07-30
Trial signup form requires a company name, company type, and business email address; there is no free-for-personal-use tier, only a 14-day business trial.
Try it free for 14 days, and access all the ways Take Control can enhance your business.
https://www.n-able.com/products/take-control/trial -
Self-hostable No verified 2026-07-30
Security page describes Take Control's infrastructure as vendor-hosted cloud (AWS and partner clouds); no on-premises/self-hosted deployment option is described.
hosted mainly in AWS, as well as multiple other ISO 9001/ISO 27001 cloud partners.
https://www.n-able.com/products/take-control/security -
E2E encryption Yes verified 2026-07-30
traffic remains encrypted end-to-end, making it difficult (if not impossible) to snoop on communications.
https://www.n-able.com/products/take-control/security -
File transfer Yes verified 2026-07-30
Cut-and-paste or drag-and-drop file transfers.
https://www.n-able.com/products/take-control -
Ticketing integration Yes verified 2026-07-30
Integration is tagged for the Professional Services Automation category with Take Control explicitly listed under 'Integrates with'; page title is 'N-able + HaloPSA Integration | Automated Ticketing f
the N‑able + HaloPSA integration connects monitoring, ticketing, and key data—so issues move faster from alert to resolution.
https://www.n-able.com/integrations/halopsa -
Mobile device support Yes verified 2026-07-30
Native iOS and Android applications
https://www.n-able.com/products/take-control
FAQ
Yes. Getscreen.me, Iperius Remote and Supremo have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.