AltCatalog
CatalogHelpdesk software

Helpdesk software

11 apps ranked by verified data. See how ranking works

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01

Open source Intercom alternative.

MIT WebiOSAndroid
Alt Score

Alt Score · 100

How this alternative ranks. How it works →

Verified coverage 90%100
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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02

Open source helpdesk from Germany.

AGPL-3.0 Web
Alt Score

Alt Score · 100

How this alternative ranks. How it works →

Verified coverage 90%100
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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03

Email-like shared inbox teams love.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 91

How this alternative ranks. How it works →

Verified coverage 90%90
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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04

Messenger-first support with Fin AI.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 86

How this alternative ranks. How it works →

Verified coverage 90%85
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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05

The support-ticket incumbent.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 86

How this alternative ranks. How it works →

Verified coverage 90%85
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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06

Full helpdesk with a free tier.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 86

How this alternative ranks. How it works →

Verified coverage 90%85
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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07

Chat widget with shared inbox and KB.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 82

How this alternative ranks. How it works →

Verified coverage 90%80
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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08

Live chat with Lyro AI for small shops.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 78

How this alternative ranks. How it works →

Verified coverage 90%75
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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09

Polished paid live chat suite.

Proprietary WebiOSAndroid
Alt Score

Alt Score · 73

How this alternative ranks. How it works →

Verified coverage 90%70
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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10
o

The veteran open source ticket system.

GPL-2.0 Web
Alt Score

Alt Score · 68

How this alternative ranks. How it works →

Verified coverage 90%65
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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11

Self-hosted Help Scout clone.

AGPL-3.0 Web
Alt Score

Alt Score · 64

How this alternative ranks. How it works →

Verified coverage 90%60
Visibility 10%100

Verified coverage = sourced yes and partial answers in the category checklist. Visibility = relative app-page views on AltCatalog over 30 days, neutral below 500 category views. Payment, votes, and vendor opinions are never score inputs.

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