Alternatives to Close
Calling-first CRM for inside sales
Close ranks #17 of 17 in CRM, with an Alt Score of 50. It is proprietary, sold by subscription from $9/user/month and available on Web, iOS and Android. 8 of 10 checklist rows are verified against a public source.
Small-to-midsize inside sales teams and SMBs who sell over the phone and email rather than in person, and want a CRM built around outbound sales rather than generic contact management.
A CRM with built-in calling, SMS, and email so reps can contact leads without separate tools or integrations. Calls are automatically logged, recorded, and transcribed, and email/SMS sequences can be automated for follow-up. It includes a visual sales pipeline for tracking deals through stages, plus reporting on calls, activities, and rep performance. Custom fields, workflows, and third-party integrations (Zapier, Gmail, Zoom, etc.) let teams adapt it to their sales process.
Leads and contacts are added to Close, where reps call, email, or text them directly from the app using the built-in dialer and messaging tools. Each interaction is logged automatically against the contact and deal record, and deals move through customizable pipeline stages. Automated sequences and workflows can trigger follow-up emails or tasks based on lead activity or stage changes.
Where Close stands out
Verified capabilities most alternatives don't have.
Why people leave Close
Dashed reasons are sourced facts; the rest are opinions. Vendors can dispute.
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
Feature comparison
Rows come from the CRM checklist (14 rows). Human-verified cells only. ? means the value has not been verified.
| CRM checklist | Close | Freshsales | Zoho CRM | HubSpot | SuiteCRM | EspoCRM |
|---|---|---|---|---|---|---|
| Pricing model | ||||||
| Starts at | ||||||
| License | ||||||
| Platforms | ||||||
| Contact & deal pipelines | ||||||
| Email sync & tracking | ||||||
| Sequences / automation | ||||||
| Custom objects | ||||||
| Reporting | ||||||
| Free tier limits | ||||||
| Phone dialer | ||||||
| Marketing tools included | ||||||
| API & webhooks | ||||||
| Self-hostable |
Every fact and feature listed for Close is verified against its own pages. Each alternative is sourced on its own page.
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Pricing model Subscription verified 2026-07-12
Try Close free for 14 Days
https://close.com/pricing/ -
Starts at $9/user/month verified 2026-07-12
Solo $9 per user / month
https://close.com/pricing/ -
License Proprietary verified 2026-07-12
Close, its suppliers and licensors own all right, title and interest in and to the Service, including all associated intellectual property rights.
https://close.com/terms/ -
Platforms Web, iOS, Android verified 2026-07-12
Click here to download the Close app on your iPhone.
https://help.close.com/docs/close-mobile-app -
Status active verified 2026-07-12
Native Scheduling
https://close.com/changelog -
Contact & deal pipelines Yes verified 2026-07-12
Custom Pipeline Views for the way you sell
https://close.com/crm/ -
Email sync & tracking Yes verified 2026-07-12
Launch personalized campaigns at scale and track opens and clicks in real time.
https://close.com/communication/ -
Sequences / automation Partial verified 2026-07-12
Workflows are only available on the Growth and Scale plans
https://help.close.com/docs/workflows -
Custom objects Partial verified 2026-07-12
assigned to Leads and are visible within the Lead page
https://help.close.com/docs/custom-fields -
Reporting Yes verified 2026-07-12
Track deals by stage, expected close date, and value. Spot pipeline gaps, estimate potential revenue, and focus your team on high-impact deals.
https://close.com/reporting/ -
Free tier limits Partial verified 2026-07-12
Try Close free for 14 Days
https://close.com/pricing/ -
Phone dialer Yes verified 2026-07-12
Start calls instantly from any lead page—no extra software needed.
https://close.com/communication/ -
Marketing tools included No verified 2026-07-12
Close is the sales CRM of choice for SMBs
https://close.com/crm/
FAQ
Yes. Freshsales, Zoho CRM and HubSpot have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.
SuiteCRM, EspoCRM and Twenty — every license claim links its source.