Alternatives to tawk.to
Free live chat widget for websites and apps
tawk.to ranks #3 of 11 in Live chat software, with an Alt Score of 89. It is proprietary, free from Free and available on Web, Windows, macOS, iOS and Android. 12 of 12 checklist rows are verified against a public source.
tawk.to is a free live chat application that lets businesses monitor and chat with website visitors in real time through a customizable widget, with a shared inbox, canned responses, a mobile agent app, and a ticketing system.
Small businesses, solo founders, and agencies that want a fully-featured live chat, ticketing, and CRM system without a software bill.
A free website chat widget with unlimited agents, a shared conversation inbox, canned Shortcuts, an AI chatbot (Apollo/AI Assist), visitor monitoring, file sharing, a knowledge base, and mobile agent apps for iOS and Android, plus optional paid add-ons like Remove Branding, Video+Voice+Screenshare, and hired human chat agents.
You embed a JavaScript widget on your site (or share a hosted Chat Page link), and agents answer incoming chats and tickets from the tawk.to web dashboard, desktop apps (Windows/macOS), or mobile apps; tawk.to hosts everything on its own Google Cloud infrastructure since it does not offer a self-hosted/on-premise option.
Why people leave tawk.to
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
Lime Connect is a live chat and customer messaging platform (chat widget, shared inbox, WhatsApp integration, AI agent) that was known as Userlike until it was rebranded on September 10, 2025 after fo.
Comm100 is an omnichannel customer engagement platform whose live chat product offers real-time visitor tracking, co-browsing, audio/video chat, and translation across 90+ languages.
Zoho SalesIQ is a live chat and website-visitor engagement platform offering a chat widget, visitor tracking and scoring, chatbots, canned replies, and mobile agent apps, tightly integrated with Zoho.
Freshchat (by Freshworks) is a live chat and customer messaging tool with a website widget, shared team inbox, chatbots and automation, canned responses, and mobile agent apps, integrated with Freshde.
Smartsupp is a live chat platform that pairs a website chat widget with rule-based/AI chatbots and visitor session recording for behavioral analytics, aimed mainly at e-commerce sites.
LiveAgent is a cloud customer service platform built around a real-time chat widget, combined with ticketing, a built-in call center, and a knowledge base in one dashboard.
Olark is a live chat platform focused on simplicity, giving teams a customizable website chat widget, canned responses, visitor insights, chat transcripts and reporting, and integrations with CRMs and.
Chatra is a live chat and messaging tool offering a customizable website widget, a shared team inbox, canned responses, and a free 1-agent plan.
JivoChat is a live chat and omnichannel customer messaging platform that connects a website chat widget with email, phone, and social channels in one agent app, with canned responses, visitor tracking.
SnapEngage is a live chat widget for sales and support teams that also connects SMS, Twitter/X, and Facebook Messenger into one inbox, with chatbot and routing automation.
Feature comparison
Rows come from the Live chat software checklist (16 rows). Human-verified cells only. ? means the value has not been verified.
+ Add app
| Live chat software checklist | tawk.to | Lime Connect (formerly Userlike) | Comm100 | Zoho SalesIQ | Freshchat | Smartsupp |
|---|---|---|---|---|---|---|
| Pricing model | ||||||
| Starts at | ||||||
| License | ||||||
| Platforms | ||||||
| Website chat widget | ||||||
| Shared team inbox | ||||||
| Canned responses | ||||||
| Chatbots / automation | ||||||
| Co-browsing / screen share | ||||||
| File sharing | ||||||
| Visitor tracking | ||||||
| Mobile agent app | ||||||
| CRM / helpdesk integrations | ||||||
| Self-hostable | ||||||
| Multilingual | ||||||
| Free tier |
Every fact and feature listed for tawk.to is verified against its own pages. Each alternative is sourced on its own page.
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License Proprietary verified 2026-07-13
© Copyright 2026 tawk.to, inc. All Rights Reserved. Various trademarks held by their respective owners
https://www.tawk.to/pricing/ -
Pricing model Free verified 2026-07-13
Free. Forever. Not Freemium. Not limited. Just Free.
https://www.tawk.to/pricing/ -
Starts at Free verified 2026-07-13
Core Live Chat/Ticketing/CRM/Knowledge Base suite is $0 with no limits; paid add-ons exist (Remove Branding, Video+Voice+Screenshare, Hire Chat Agents from $1/hr).
Forever Free. It's that simple.
https://www.tawk.to/pricing/ -
Platforms Web, Windows, macOS, iOS, Android verified 2026-07-13
Get tawk.to Web Browser Windows macOS iOS & Android
https://www.tawk.to/mobile-apps/ -
Status active verified 2026-07-13
Help center categories show frequent recent updates; site copyright dated 2026.
Last Update 4 hours ago
https://www.tawk.to/knowledgebase/integrations/ -
Website chat widget Yes verified 2026-07-13
Visitors Can initiate a chat from your website or mobile apps tawk.to makes it easy to deliver personalized and real time customer service
https://www.tawk.to/features/ -
Shared team inbox Yes verified 2026-07-13
Agents can be organized into Departments to route and share conversations across a property (see Creating and managing departments).
One place to manage every customer conversation.
https://www.tawk.to/home-omnichannel-inbox/ -
Canned responses Yes verified 2026-07-13
Shortcuts are pre-written responses to streamline communication, reduce response times, and maintain consistency in customer interactions.
https://www.tawk.to/knowledgebase/using-the-dashboard/creating-and-managing-shortcuts/ -
Chatbots / automation Yes verified 2026-07-13
Apollo AI Bot Accurately and instantly answer customer questions based on your data. Zero setup required!
https://www.tawk.to/introducing-ai-assist-v2/ -
Co-browsing / screen share Partial verified 2026-07-13
Screen sharing ships bundled with the paid Video+Voice+Screensharing add-on (only a 7-day free trial); not part of the free base plan.
Request your 7-day free trial of the video/voice and screenshare add-on.
https://www.tawk.to/request-a-free-trial-video-voice-screenshare/ -
File sharing Yes verified 2026-07-13
Everything you need to Manage your Messaging Unlimited Agents, Reporting, Integrations, Ticketing, File Transfer..the list goes on.
https://www.tawk.to/features/ -
Visitor tracking Yes verified 2026-07-13
Real Time Monitoring ... Monitor traffic on your website and be there when visitors need you most
https://www.tawk.to/features/ -
Mobile agent app Yes verified 2026-07-13
The mobile tawk.to apps for iOS and Android will help you chat with customers or reply to tickets wherever you are.
https://www.tawk.to/mobile-apps/ -
CRM / helpdesk integrations Yes verified 2026-07-13
Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.
https://www.tawk.to/knowledgebase/integrations/ -
Self-hostable No verified 2026-07-13
tawk.to is a hosted solution. We don’t currently offer an on-premise option.
https://www.tawk.to/pricing/ -
Multilingual Yes verified 2026-07-13
45+ Languages
https://www.tawk.to/pricing/ -
Free tier Yes verified 2026-07-13
Free. Forever. Not Freemium. Not limited. Just Free.
https://www.tawk.to/pricing/
FAQ
Yes. Lime Connect (formerly Userlike), Zoho SalesIQ and Freshchat have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.